Maintaining the applications that help Capital One is a burdensome process. Developers scavenge across many platforms to assemble the necessary information for their troubleshooting tasks. My job here is to simplify: I identify opportunities to help developers tackle risks by designing user-friendly tools, allowing information to be easily located and digested; creating an design system to establish more consistency and standards across internal tools; and enhancing the user experience by refining the information architecture across these platforms.